In 60 minutes, participants will understand why AI initiatives fail to transform digital products, services, and business operations at scale, what a functioning AI Operating Model looks like in practice, and walk away with a concrete transformation roadmap for AI-enabled digital organizations they can apply across 30, 90, and 365 days.
The event is aimed at anyone who wants to develop their skills, expand their knowledge, and enhance their professional qualifications.
1. The AI adoption reality check
AI hype vs. actual business outcomes - where the gap really is. Current market benchmarks: what top-quartile organizations are achieving vs. the rest. Why having many pilots is not a sign of progress. The uncomfortable truth: most AI programs optimize individual tasks instead of transforming digital products, services, and operating models.
2. Why 70% of AI Initiatives stall
Governance gaps - who owns AI decisions, and why nobody does. Missing change management - technology changes, behavior doesn't. Lack of AI literacy - the gap between what tools promise and what people know how to do. No value measurement - how to know if AI is actually working. Case study: a real transformation that stalled - and what it cost.
3. Building an AI operating model
AI governance - structure, accountability, decision rights. Embedding AI into the lifecycle of digital products and services - not as an add-on, but as a core capability. AI Champions Network - embedding transformation capability inside the business. Responsible AI - ethics, risk, and trust as enablers, not blockers. Skills framework - what AI-ready means at every level of the organization, from C-suite to frontline.
4. Real transformation roadmap
30 days: quick wins that build credibility and momentum. 90 days: piloting new operating patterns and measuring real outcomes. 12 months: scaling successful AI capabilities across digital products, services, and business functions, retiring what doesn't. Participants receive: AI Transformation Readiness Assessment (PDF diagnostic tool).
5. Live questions + expert commentary